Cross posting from the EA Forum:
It could be that I am misreading or misunderstanding these screenshots, but having read through them a couple of times trying to parse what happened, here’s what I came away with:
On December 15, Alice states that she’d had very little to eat all day, that she’d repeatedly tried and failed to find a way to order takeout to their location, and tries to ask that people go to Burger King and get her an Impossible Burger which in the linked screenshots they decline to do because they don’t want to get fast food. She asks again about Burger King and is told it’s inconvenient to get there. Instead, they go to a different restaurant and offer to get her something from the restaurant they went to. Alice looks at the menu online and sees that there are no vegan options. Drew confirms that ‘they have some salads’ but nothing else for her. She assures him that it’s fine to not get her anything.
It seems completely reasonable that Alice remembers this as ‘she was barely eating, and no one in the house was willing to go out and get her nonvegan foods’ - after all, the end result of all of those message exchanges was no food being obtained for Alice and her requests for Burger King being repeatedly deflected with ‘we are down to get anything that isn’t fast food’ and ‘we are down to go anywhere within a 12 min drive’ and ‘our only criteria is decent vibe + not fast food’, after which she fails to find a restaurant meeting those (I note, kind of restrictive if not in a highly dense area) criteria and they go somewhere without vegan options and don’t get her anything to eat.
It also seems totally reasonable that no one at Nonlinear understood there was a problem. Alice’s language throughout emphasizes how she’ll be fine, it’s no big deal, she’s so grateful that they tried (even though they failed and she didn’t get any food out of the 12⁄15 trip, if I understand correctly). I do not think that these exchanges depict the people at Nonlinear as being cruel, insane, or unusual as people. But it doesn’t seem to me that Alice is lying to have experienced this as ‘she had covid, was barely eating, told people she was barely eating, and they declined to pick up Burger King for her because they didn’t want to go to a fast food restaurant, and instead gave her very limiting criteria and went somewhere that didn’t have any options she could eat’.
On December 16th it does look like they successfully purchased food for her.
My big takeaway from these exchanges is not that the Nonlinear team are heartless or insane people, but that this degree of professional and personal entanglement and dependence, in a foreign country, with a young person, is simply a recipe for disaster. Alice’s needs in the 12⁄15 chat logs are acutely not being met. She’s hungry, she’s sick, she conveys that she has barely eaten, she evidently really wants someone to go to BK and get an impossible burger for her, but (speculatively) because of this professional/personal entanglement, she lobbies for this only by asking a few times why they ruled out Burger King, and ultimately doesn’t protest when they instead go somewhere without food she can eat, assuring them it’s completely fine. This is also how I relate to my coworkers, tbh—but luckily, I don’t live with them and exclusively socialize with them and depend on them completely when sick!!
Given my experience with talking with people about strongly emotional events, I am inclined towards the interpretation where Alice remembers the 15th with acute distress and remembers it as ‘not getting her needs met despite trying quite hard to do so’, and the Nonlinear team remembers that they went out of their way that week to get Alice food—which is based on the logs from the 16th clearly true! But I don’t think I’d call Alice a liar based on reading this, because she did express that she’d barely eaten and request apologetically for them to go somewhere she could get vegan food (with BK the only option she’d been able to find) only for them to refuse BK because of the vibes/inconvenience.
I appreciate this post. I get the sense that the author is trying to do something incredibly complicated and is aware of exactly how hard it is, and the post does it as well as it can be done.
I want to try to contribute by describing a characteristic thing I’ve noticed from people who I later realized were doing a lot of frame control on me:
Comments like ‘almost no one is actually trying but you, you’re actually trying’ ‘most people don’t actually want to hear this, and I’m hoping you’re different’.′ I can only tell you this if you want to hear it’ ‘it feels like you’re already getting it, no one gets that far on their own’ ‘almost everyone is too locked into the system to actually listen to what I’m about to say’ ‘I’ve been wanting to find the right person to say this to, but no one wants to listen, but I think you might actually be ready to hear it’: the common thread is that you, the listener, are special, and the speaker is the person who gets to recognize you as special, and the proof of your specialness is that you’re going to try/going to listen/going to hear them out/ not going to instantly jump to conclusions
Counterexamples: ‘you’re the only Political Affiliation X I’ve ever found worth listening to’ does not at all seem to come from the same kinds of motivations as the above. Some people have said “[x writing] demonstrated a rare ability to Actually Get It” and weren’t doing weird manipulative shit at all; people who said it publicly in fact I think have in every case just been sincere/being nice/recommending a thinker they think highly of. The frame control people all said it privately or semiprivately, possibly because that way they can reuse the compliment on lots of people, possibly I’m just overgeneralizing from a small number of data points.