Note also the destruction (or maybe just lack; one can’t destroy something that never existed) of ability to pursue a mission as well. As individuals are more distant from decisions, and less able to actually optimize behaviors toward an outcome, more waste occurs in the form of misaligned beliefs and behaviors.
This is VERY visible in companies which have grown rapidly, especially those which had great customer service or products when they were smaller, and now seem to be more generic and profit-optimized. Also (perhaps especially) governments. Both local and national governments are wasteful and actively hostile to their constituents, despite what the elected people claim, and even despite what they legitimately want.
Note also the destruction (or maybe just lack; one can’t destroy something that never existed) of ability to pursue a mission as well. As individuals are more distant from decisions, and less able to actually optimize behaviors toward an outcome, more waste occurs in the form of misaligned beliefs and behaviors.
This is VERY visible in companies which have grown rapidly, especially those which had great customer service or products when they were smaller, and now seem to be more generic and profit-optimized. Also (perhaps especially) governments. Both local and national governments are wasteful and actively hostile to their constituents, despite what the elected people claim, and even despite what they legitimately want.