I try to avoid criticism and use observation whenever possible. For example, let’s say you’re making a video game. You could post it to a forum, but that will give you a self-selected pool of critics (the most vocal ones) who will also mix in their own suggestions (like “the player should be able to talk to the monsters”). A better way is to hire random playtesters, watch them play, and draw your own conclusions.
I try to avoid criticism and use observation whenever possible. For example, let’s say you’re making a video game. You could post it to a forum, but that will give you a self-selected pool of critics (the most vocal ones) who will also mix in their own suggestions (like “the player should be able to talk to the monsters”). A better way is to hire random playtesters, watch them play, and draw your own conclusions.