My advice to employees would be to be very hesitant about coming to management with a complaint that you can’t/don’t want to do a core part of your job.
Ugh fields usually come up when people are faced with new challenges that they are not used to dealing with. Plenty of times that’s not a core part of the job.
I guess I’ve had bad luck on this, because ugh fields tend to come up for me around talking to strangers on the phone, and I have to do that most days with my job! And yet, not to brag, but I do it, and I’m glad I can make myself do it.