I know that calling some things “fraud” is exaggerated, but there should be some short word for: “your business strategy depends on your customers making some cognitive mistakes you are nudging them towards”.
And yeah, it’s not a yes-or-no questions, but it would be interesting to estimate how many % of income you would lose if your customers could compensate against those cognitive mistakes. (For example, if they had augmented reality glasses that would immediately calculate the actual useable volume, and then calculate the price per unit, etc.) There is something bad if the % is too high, in my opinion, even if it’s perfectly legal.
I know that calling some things “fraud” is exaggerated, but there should be some short word for: “your business strategy depends on your customers making some cognitive mistakes you are nudging them towards”.
And yeah, it’s not a yes-or-no questions, but it would be interesting to estimate how many % of income you would lose if your customers could compensate against those cognitive mistakes. (For example, if they had augmented reality glasses that would immediately calculate the actual useable volume, and then calculate the price per unit, etc.) There is something bad if the % is too high, in my opinion, even if it’s perfectly legal.
word ideas: manipulation, “dark arts”, “out to get you”