A key problem is that the responsibility for the problem is separated over multiple different stakeholders that all matter.
The printer company who’s usually in the business models of selling you printer ink.
The OS that manages the printer
Software that wants to print
Network sysadmin (different for each organization that has a printer)
Facility management responsible for locations of printers / paper availability (different for each organization that has a printer)
In your example, it sounds like the main problem is with the facility management that doesn’t seem to consider printers as something that they should organize in a sensible way.
When it comes to printing, many times I want to print, I don’t really want to get a piece of paper but want to send a letter. Software like Google Docs could just give me a “send a letter” and “send a fax” button and let me pay for the service.
A key problem is that the responsibility for the problem is separated over multiple different stakeholders that all matter.
The printer company who’s usually in the business models of selling you printer ink.
The OS that manages the printer
Software that wants to print
Network sysadmin (different for each organization that has a printer)
Facility management responsible for locations of printers / paper availability (different for each organization that has a printer)
In your example, it sounds like the main problem is with the facility management that doesn’t seem to consider printers as something that they should organize in a sensible way.
When it comes to printing, many times I want to print, I don’t really want to get a piece of paper but want to send a letter. Software like Google Docs could just give me a “send a letter” and “send a fax” button and let me pay for the service.