I don’t know whether they changed things or whether it worked.
We did change things / set up new systems to prevent this from happening again.
They at least helped, but it is not the case that we’ve had 0 similar incidents since (though I think all of them were less bad than that initial one). This is something we’re continuing to iterate on.
We did change things / set up new systems to prevent this from happening again.
They at least helped, but it is not the case that we’ve had 0 similar incidents since (though I think all of them were less bad than that initial one). This is something we’re continuing to iterate on.