Interesting quote on the downstream consequences of local speedup of output production by LLMs in business processes by Rafa Fernández, host of the Protocols for Business special interest group (SIG), from his essay Finding Fault Lines within the Firm:
AI is usually discussed in terms of automation or productivity. Those framings are not wrong, but they miss what makes AI adoption particularly revealing from a protocol perspective. While much of the public discussion frames AI in terms of cost-savings or new markets, our SIG has been focusing on the pressure it places on current coordination systems by changing the speed and scale at which work is produced …
Across the SIG’s discussions, interviews, and readings, a consistent pattern has emerged. Under AI adoption, the first thing that stops working smoothly seemed unintuitive: time.
This became clear when our group reviewed Blake Scholl’s writing on Boom Supersonic. Here, Scholl distinguishes between at least two clocks operating inside the same organization. The first is the calendar: project timelines, milestones, and delivery dates. The second is what he calls the Slacker Index: the amount of time engineers spend waiting – on inputs, approvals, dependencies, or external constraints – rather than building. Even in well-run, safety-critical organizations, these clocks coexist.
Under stable conditions and in mature industries, this alignment is usually implicit. Engineering velocity, supplier lead times, regulatory review cycles, and internal decision-making rhythms evolve together. At Boom, hardware design, simulation, testing, and supplier manufacturing are paced to one another. Slower clocks constrain faster ones in predictable ways. Waiting is visible, expected, and priced into the system.
As Scholl points out, AI-enabled production changes the speed and scale of production. Certain forms of work – design iteration, analysis, documentation, internal review – can suddenly accelerate by orders of magnitude. From the perspective of the Slacker Index, local waiting collapses. Yet the calendar will not automatically follow. Supplier lead times remain fixed. Certification processes still unfold at human and institutional speeds. External partners continue to operate on contractual and regulatory time.
The consequence of AI-enabled opportunity is temporal divergence (a topic explored in depth by SIG member Sachin). Some clocks speed up sharply while others remain unchanged. At Boom, this would mean design teams outrunning suppliers, simulations outrunning manufacturing feedback, or internal decision cycles outrunning the capacity of external partners to respond. The Slacker Index may improve locally – less waiting to produce – but worsen systemically as downstream dependencies fall behind.
AI systems further amplify this effect in two ways. One, because they generate outputs without passing through the durations that normally situate work, creating a dizzying orientation. … Knowledge accumulates faster than it can be evaluated, integrated, or acted upon.
Second, AI software using LLMs can be contextually misaligned. They draw on data that’s often years apart (a model trained up to 2024, used in 2026) and produced outside the local business context. From this lens, the recent focus on improving AI product memory seems intuitive. Efforts such as RAG, MCP, skills, and even “undo” prompt features become attempts to realign probabilistic software into business context, tempo, and authority.
Safety-critical organizations like Boom make these dynamics visible precisely because they cannot simply collapse time. Hardware, suppliers, and regulators enforce non-negotiable rhythms. When AI accelerates internal work without moving those external clocks, coordination strain surfaces quickly. Slack accumulates in unfamiliar places, with no protocols available to redistribute it.
When time regimes fall out of alignment, coordination problems and opportunities change form. Delays no longer appear as isolated errors that can be corrected locally. Instead, organizations experience escalating tensions: pressure to act without corresponding capacity to review, decide, or remember.
So how have orgs adapted? Three categories of examples:
When shared assumptions about time lose coherence, organizations first adapt within current structures. Work continues by absorbing friction rather than resolving its source.
One visible form of this absorption is Boom’s solution: integrate vertically. The critical move was purchasing their own large-scale manufacturing equipment rather than continuing to rely on external suppliers whose lead times dominated the schedule. Supplier queues and fabrication delays had become the governing clock for the entire program, producing a high Slacker Index: engineers were ready to iterate, but progress stalled while waiting on parts. By acquiring the machine, Boom internalized that bottleneck and converted supplier wait time into an internal, controllable process. This collapsed a multi-month external dependency into a shorter, iterable internal cycle, allowing design, testing, and manufacturing to co-evolve rather than queue sequentially.
Another response was novel translation work. The SIG discussed the fast growingForward Deployed Engineer role, emerging to help mediate between fast-moving demands and slower-moving infrastructure. Their task is not to eliminate mismatch, but to work across it and leverage it – adjusting scope, translating intent, and negotiating constraints as they appear. This work allows organizations to keep operating even as tempos diverge, and gain a competitive advantage in the process. At its best, the work defines the operating model. This is the case for Palantir and large AI labs like OpenAI and Anthropic.
Other adaptations the SIG encountered took the form of operational formalization: AI usage guidelines, governance documents, digitized ontologies. These measures make previously tacit constraints visible without altering the structures that produced the misalignment. They stabilize behavior at the margin while leaving underlying coordination regimes intact.
Interesting quote on the downstream consequences of local speedup of output production by LLMs in business processes by Rafa Fernández, host of the Protocols for Business special interest group (SIG), from his essay Finding Fault Lines within the Firm:
So how have orgs adapted? Three categories of examples: