Hey Ben, thanks for this! I especially appreciate the section on Slack norms; I’ve found that teams have a tendency to default to DMs without explicit, mindful management of channels, channel membership and expectation-setting.
One dynamic I’ve noticed: when team members get really into a conversation and it becomes a “centithread”, it often benefits from outsider-nudging to remind folks that they’d be better off jumping in a call, and then summarizing the discussion.
Hey Ben, thanks for this! I especially appreciate the section on Slack norms; I’ve found that teams have a tendency to default to DMs without explicit, mindful management of channels, channel membership and expectation-setting.
One dynamic I’ve noticed: when team members get really into a conversation and it becomes a “centithread”, it often benefits from outsider-nudging to remind folks that they’d be better off jumping in a call, and then summarizing the discussion.