Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency by Tom DeMarco
Another book: Slack (unallocated time) is essential for change, learning, and even doing things well.
I’m pretty sure this is the book with the description of what happens when two companies that don’t do the work to write good contracts attempt to deal with each other.
Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency by Tom DeMarco
Another book: Slack (unallocated time) is essential for change, learning, and even doing things well.
I’m pretty sure this is the book with the description of what happens when two companies that don’t do the work to write good contracts attempt to deal with each other.