I will add “Never Split the Difference” by C. Voss to the recommendations.
While it’s not a class, I found it shifted my thinking in a new direction. The book focuses heavily on concrete techniques, but after finishing it, I came to realize a deeper theme behind all the techniques: getting both sides to talk and reveal their preferences without shutting the door in someone’s face. All of the “tricks” are meant to establish a channel (and keep it open) until both sides can figure out a price.
This has also pushed my understanding of conflict from “argh, this means war” to “hey, this is an opportunity to learn what’s important to you and me and figure out a way forward that we’re both happy with.”
I won’t be negotiating any thing like a house, car, or salary any time soon. However, after reading this book, I believe I see little opportunities every day to exercise these skills, like when doing sprint planning or trying to dig deep into why a family member is opposed to some course of action.
I will add “Never Split the Difference” by C. Voss to the recommendations.
While it’s not a class, I found it shifted my thinking in a new direction. The book focuses heavily on concrete techniques, but after finishing it, I came to realize a deeper theme behind all the techniques: getting both sides to talk and reveal their preferences without shutting the door in someone’s face. All of the “tricks” are meant to establish a channel (and keep it open) until both sides can figure out a price.
This has also pushed my understanding of conflict from “argh, this means war” to “hey, this is an opportunity to learn what’s important to you and me and figure out a way forward that we’re both happy with.”
I won’t be negotiating any thing like a house, car, or salary any time soon. However, after reading this book, I believe I see little opportunities every day to exercise these skills, like when doing sprint planning or trying to dig deep into why a family member is opposed to some course of action.