I disagree that the policy must be worth selling (see e.g. Jordon Belfort). Many salespeople can sell things that aren’t worth buying. See also: never split the difference for an example of negotiation when you have little/worse leverage.
(Also, I don’t think htwfaip boils down to satisfying an eager want, the other advice is super important too. E.g. don’t criticize, be genuinely interested in a person, …)
I disagree that the policy must be worth selling (see e.g. Jordon Belfort). Many salespeople can sell things that aren’t worth buying. See also: never split the difference for an example of negotiation when you have little/worse leverage.
(Also, I don’t think htwfaip boils down to satisfying an eager want, the other advice is super important too. E.g. don’t criticize, be genuinely interested in a person, …)