I used to ask the customer that requests a certain feature, “what problem is this a solution for?”
In general, most people are not even aware of their real issues until you go through their process with them and ask “what is your biggest pain” or something similar.
I used to ask the customer that requests a certain feature, “what problem is this a solution for?”
In general, most people are not even aware of their real issues until you go through their process with them and ask “what is your biggest pain” or something similar.