What questions go ultimately goes down to personal opinions, so here are my personal opinions:
General questions you’re comfortable with the public seeing can go here. Questions usually don’t require much back-and-forth. If yours do, then you can make a note of that to set expectations properly.
Intercom should be used for questions that must be answered by a moderator. Moderator bandwidth is limited relative to user bandwidth, so err on the side of asking the community instead of asking moderators. (The moderators here are super helpful and friendly, and I try hard not to abuse their time.)
Discord (which I don’t personally use) is for private-ish conversations you don’t want the Internet seeing.
First of all, welcome.
What questions go ultimately goes down to personal opinions, so here are my personal opinions:
General questions you’re comfortable with the public seeing can go here. Questions usually don’t require much back-and-forth. If yours do, then you can make a note of that to set expectations properly.
Intercom should be used for questions that must be answered by a moderator. Moderator bandwidth is limited relative to user bandwidth, so err on the side of asking the community instead of asking moderators. (The moderators here are super helpful and friendly, and I try hard not to abuse their time.)
Discord (which I don’t personally use) is for private-ish conversations you don’t want the Internet seeing.