I always cut lots of slack to surveys and look for some reasonable interpretation, but I still had some similar issues. It would probably add information to the results if all items had an option for “I don’t get it.” That should be distinguished from “I feel neutral toward this.”
I always cut lots of slack to surveys and look for some reasonable interpretation, but I still had some similar issues. It would probably add information to the results if all items had an option for “I don’t get it.” That should be distinguished from “I feel neutral toward this.”