Threads are pretty good, most help channels should probably be a forum (or 1 forum + 1 channel). Discord threads do have a significant drawback of lowering visibility by a lot, and people don’t like to write things that nobody ever sees.
Discord threads do have a significant drawback of lowering visibility by a lot, and people don’t like to write things that nobody ever sees.
Meh. If you start a thread under the message “Parent level message” in #the-channel the UI will indicate that there are “N Messages” in a thread belonging to “Parent level message”. It’s true that those messages aren’t automatically visible to people scrolling through the main channel, they’d have to click to open the thread, but if your audience isn’t motivated to do that it seems to me like they aren’t worth interacting with in the first place.
I do prefer how Slack treats threads though. They’re more light and convenient to use in Slack.
Threads are pretty good, most help channels should probably be a forum (or 1 forum + 1 channel). Discord threads do have a significant drawback of lowering visibility by a lot, and people don’t like to write things that nobody ever sees.
^ Forum
Meh. If you start a thread under the message “Parent level message” in
#the-channelthe UI will indicate that there are “N Messages” in a thread belonging to “Parent level message”. It’s true that those messages aren’t automatically visible to people scrolling through the main channel, they’d have to click to open the thread, but if your audience isn’t motivated to do that it seems to me like they aren’t worth interacting with in the first place.I do prefer how Slack treats threads though. They’re more light and convenient to use in Slack.