Competence Has a Maintenance Requirement
We keep assuming people can take control back. That assumption has a maintenance requirement.
In this essay, I’m posing the argument / question that as we cognitively offload to AI automation we are generating significant and silent organizational exposure to failure.
Based upon the 1983 article in Automatica entitled “Ironies of Automation” by Lisanne Bainbridge, who is foundational to the topic.
If you’re interested: https://yotko.substack.com/p/competence-has-a-maintenance-requirement?r=2ohlz1
The lesson is important, but it felt like the article had 5x more words than necessary.
Fair enough, I have the ‘gift of gab’ or maybe just a terminal lack of brevity! lol