I don’t think job automation will be as dramatically disruptive as we might think or at least not just from current technology, anyway. I predict it’ll be a mostly smooth transition for most industries (unless there’s a new relatively cheap tech that massively outperforms the rest). Already we see in polls and surveys that millenial/gen z workers are more picky about what jobs they’ll accept, are willing to sacrifice pay for more interesting work/better balance, don’t want repetitive jobs, etc. (It partially explains the current worker shortage in many industries). I think the rate at which workers exit/refuse those unwanted jobs will mostly keep up with the rate at which automation spreads to those jobs/industries. To put it simply: in five years it will be common knowledge that most call center jobs are automated and won’t be on job seekers’ radar. This is an arbitrary example, it could be only 3 years but a transitional period of five years seems like a safe bet.
I don’t think job automation will be as dramatically disruptive as we might think or at least not just from current technology, anyway. I predict it’ll be a mostly smooth transition for most industries (unless there’s a new relatively cheap tech that massively outperforms the rest). Already we see in polls and surveys that millenial/gen z workers are more picky about what jobs they’ll accept, are willing to sacrifice pay for more interesting work/better balance, don’t want repetitive jobs, etc. (It partially explains the current worker shortage in many industries). I think the rate at which workers exit/refuse those unwanted jobs will mostly keep up with the rate at which automation spreads to those jobs/industries. To put it simply: in five years it will be common knowledge that most call center jobs are automated and won’t be on job seekers’ radar. This is an arbitrary example, it could be only 3 years but a transitional period of five years seems like a safe bet.