“It’s the soccer ball syndrome. Something happens, and they want to rush to cover it,” said Richard H. Immerman, who, until 2009, was the assistant deputy director of national intelligence for Analytic Integrity, the office that oversees analysis for all the agencies but has little power over how individual agencies conduct their work. “I saw tremendous overlap” in what analysts worked on. “There’s no systematic and rigorous division of labor.” Even the analysts at the gigantic National Counterterrorism Center (NCTC)2—established in 2003 as the pinnacle of intelligence, the repository of the most sensitive, most difficult-to-obtain nuggets of information—got low marks from intelligence officials for not producing reports that were original, or even just better than those already written by the CIA, the FBI, the National Security Agency, or the Defense Intelligence Agency.
It’s not an academic insufficiency. When John M. Custer III was the director of intelligence at U.S. Central Command, he grew angry at how little helpful information came out of the NCTC. In 2007, he visited its director at the time, retired vice admiral John Scott Redd, to say so, loudly. “I told him,” Custer explained to me, “that after four and a half years, this organization had never produced one shred of information that helped me prosecute three wars!” Redd was not apologetic. He believed the system worked well, saying it wasn’t designed to serve commanders in the field but policy makers in Washington. That explanation sounded like a poor excuse to Custer. Mediocre information was mediocre information, no matter on whose desk it landed.
Two years later, as head of the army’s intelligence school at Fort Huachuca, Arizona, Custer still got red-faced when he recalled that day and his general frustration with Washington’s bureaucracy. “Who has the mission of reducing redundancy and ensuring everybody doesn’t gravitate to the lowest-hanging fruit?” he asked. “Who orchestrates what is produced so that everybody doesn’t produce the same thing?” The answer in Top Secret America was, dangerously, nobody.
This sort of wasteful redundancy is endemic in Top Secret America, not just in analysis but everywhere. Born of the blank check that Congress first gave national security agencies in the wake of the 9/11 attacks, Top Secret America’s wasteful duplication was cultivated by the bureaucratic instinct that bigger is always better, and by the speed at which big departments like defense allowed their subagencies to grow.
The interagency group briefing slide on the status of WMD consequence management again seemed designed to minimize the appearance of any loss on the part of NorthCom, but the truth of the command’s diminished status, even in this, the one area in which it had seemed to have unambiguous leadership, showed up in a final bullet: under the new arrangements, all the response units weren’t even obligated to come to the aid of NorthCom; rather, the military services could make forces available “to the greatest extent possible.”
These developments were heartbreaking to those who had spent years building up Northern Command. But the fact that Northern Command would even continue to exist as a major, four-star-led, geographic military command, with virtually no responsibilities, no competencies, and no unique role to fill, demonstrated the resiliency of institutions created in the wake of 9/11 and just how difficult it would be to ever actually shrink Top Secret America. Northern Command, with its $100 million renovated concrete headquarters, its two dozen generals, its redundant command centers, its gigantic electronic map, and its multitude of contractors, looked as busy as ever, putting together agendas and exercises and PowerPoint briefings in the name of keeping the nation safe.
And, on JSOC:
Besides the damage inflicted on the enemy by the CIA’s killer drones, paramilitary forces killed dozens of al-Qaeda leaders and hundreds of its foot soldiers in the decade after 9/11. But troops from a more mysterious organization, based in North Carolina, have killed easily ten times as many al-Qaeda, and hundreds of Iraqi insurgents as well.
This secretive organization, created in 1980 but completely reinvented in 2003, flies ten times more drones than the CIA. Some are armed with Hellfire missiles; most carry video cameras, sensors, and signals intercept equipment. When the CIA’s paramilitary Special Activities Division1 needs help, or when the president decides to send agency operatives on a covert mission into a foreign country, it often borrows troops from this same organization, temporarily deputizing them when necessary in order to get the missions done.
The CIA has captured, imprisoned, and interrogated close to a hundred terrorists in secret prisons around the world. Troops from this other secret military unit have captured and interrogated ten times as many. They hold them in prisons in Iraq and Afghanistan that they alone control and, for at least three years after 9/11, they sometimes ignored U.S. military rules for interrogation and used almost whatever means they thought might be most effective.
Of all the top secret units fighting terrorism after 9/11, this is the single organization that has killed and captured more al-Qaeda members around the world and destroyed more of their training camps and safe houses than the rest of the U.S. government forces combined. And although it greatly benefited from the technology produced by Top Secret America, the secret to its success has been otherwise escaping the behemoth created in response to the 9/11 attacks.
And:
The other challenge JSOC faced was a human one: how its troops were interrogating and treating detainees. Shortly after McChrystal took command in September 2003, he visited the JSOC detention facility in Iraq, a place separate from the larger Abu Ghraib prison that would become notorious for prisoner abuse at the hands of low-level army soldiers. There was a skeletal staff of about thirteen people, meaning they had no time to try to cajole detainees into divulging important intelligence. There was little or no information about individual detainees for interrogators to use to question them in a more productive way. As a result, interrogators didn’t know what questions to ask or how to ask them to get a response.
Worse, some JSOC Task Force 121 members were beating prisoners—something that would before long become known to Iraqis and the rest of the world. Indeed, even before the Abu Ghraib prison photos began circulating among investigators, a confidential report warned army generals that some JSOC interrogators were assaulting prisoners and hiding them in secret facilities, and that this could be feeding the Iraqi insurgency by “making gratuitous enemies,” reported the Washington Post’s Josh White, who first obtained a copy of the report by retired colonel Stuart A. Herrington.
That wasn’t the only extreme: in an effort to force insurgents to turn themselves in, some JSOC troops also detained mothers, wives, and daughters when the men in a house they were looking for were not at home. These detentions and other massive sweep operations flooded prisons with terrified, innocent people—some of them were more like hostages than suspects—that was particularly counterproductive to winning Iraqi support, Herrington noted.
And:
Swiftly, Obama declassified Bush-era directives on interrogations and then banned the harsh techniques. He announced that he would close the military prison at Guantánamo, but he backed off on this under political pressure. He promised to try alleged terrorists in criminal courts but backed down on that too. The covert action review proceeded as planned.
When it was finished, the new administration had “changed virtually nothing,” said Rizzo. “Things continued. Authorities were continued that were originally granted by President Bush beginning shortly after 9/11. Those were all picked up, reviewed, and endorsed by the Obama administration.”
Like that of his predecessor, Obama’s Justice Department has also aggressively used the state secrets privilege to quash court challenges to clandestine government actions. The privilege is a rule that permits the executive branch to withhold evidence in a court case when it believes national security would be harmed by its public release. From January 2001 to January 2009, the government invoked the state secrets privilege in more than one hundred cases, which is more than five times the number of cases invoked in all previous administrations, according to a study by the Georgetown Law Center on National Security and the Law. The Obama administration also initiated more leak investigations against national security whistle-blowers and journalists than had the Bush administration, hoping, at the very least, to scare government employees with security clearances into not speaking with reporters.
And the growth of Top Secret America continued, too. In the first month of the administration, four new intelligence and Special Operations organizations that had already been in the works were activated.3 But by the end of 2009, some thirty-nine new or reorganized counterterrorism organizations came into being. This included seven new counterterrorism and intelligence task forces overseas and ten Special Operations and military intelligence units that were created or substantially reorganized. The next year, 2010, was just as busy: Obama’s Top Secret America added twenty-four new organizations and a dozen new task forces and military units, although the wars in Afghanistan and Iraq were winding down.
As we learned more about Top Secret America, we sometimes thought Osama bin Laden must have been gloating. There was so much for him to take satisfaction from: the chronic elevation of Homeland Security’s color-coded threat warning, the anxious mood and culture of fear that had taken hold of public discussions about al-Qaeda, the complete contortions the government and media went through every time there was a terrorist bombing overseas or a near-miss at home. We imagined bin Laden and his sidekick, Ayman Zawahiri, pleased most by this uncontrollable American spending spree in the midst of an economic downturn. It was evident from the audiotapes secretly released after 9/11 that they both followed the news and would have known that thousands of people had lost their homes, that many more had lost their jobs, that states were cutting back on health care for poor children and on education just to stay afloat and to allow state fusion centers and mini-homeland security offices everywhere to stay open. They would have known, too, that the major American political parties were tearing themselves apart over how to stop deficit spending and reverse the economic free fall, and that they still feared al-Qaeda as a threat more frightening than the Soviet superpower of the cold war.
And this is exactly what a terrorist organization would want. With no hope of defeating a much better equipped and professional nation-state army, terrorists hoped to get their adversary to overreact, to bleed itself dry, and to trample the very values it tried to protect. In this sense, al-Qaeda—though increasingly short on leaders and influence (a fact no one in Top Secret America would ever say publicly, just in case there was another attack)—was doing much more damage to its enemy than it had on 9/11.
And:
Terrorists in Yemen were thought to be actively plotting to strike the American homeland, and, in response, President Obama had signed an order sending dozens of secret commandos there. The commandos had set up a joint operations center in Yemen and packed it with consoles, hard drives, forensic kits, and communications gear. They exchanged thousands of intercepts, agent reports, photographic evidence, and real-time video surveillance with dozens of top-secret organizations serving their needs from the United States. That was the system as it was intended.
But when that dreaded but awaited intelligence about threats originating in Yemen reached the National Counterterrorism Center for analysis, it arrived buried within the daily load of thousands of snippets of general terrorist-related data from around the world that Leiter said all needed to be given equal attention.
Instead of searching one network of computerized intelligence reports, NCTC analysts had to switch from database to database, from hard drive to hard drive, from screen to screen, merely to locate the Yemen material that might be interesting to study further. If they wanted raw material—transcripts of voice intercepts or email exchanges that had not been analyzed and condensed by the CIA or NSA—they had to use liaison officers assigned to those agencies to try to find it, or call people they happened to know there and try to persuade them to locate it. As secret U.S. military operations in Yemen intensified and the chatter about a possible terrorist strike in the United States increased, the intelligence agencies further ramped up their effort. That meant that the flood of information coming into the NCTC became a torrent, a fire hose instead of an eyedropper.
Somewhere in that deluge was Umar Farouk Abdulmutallab. He showed up in bits and pieces. In August, NSA intercepted al-Qaeda conversations about an unidentified “Nigerian.” They had only a partial name. In September, the NSA intercepted a communication about Awlaki—the very same person Major Hasan had contacted—facilitating transportation for someone through Yemen. There was also a report from the CIA station in Nigeria of a father who was worried about his son because he had become interested in radical teachings and had gone to Yemen.
But even at a time of intense secret military operations going on in the country, the many clues to what was about to happen went missing in the immensity and complexity of the counterterrorism system. Abdulmutallab left Yemen, returned to Nigeria, and on December 16 purchased a one-way ticket to the United States. Once again, connections hiding in plain sight went unnoticed.
“There are so many people involved here,” Leiter later told Congress.
“Everyone had the dots to connect,” DNI Blair explained to lawmakers. “But I hadn’t made it clear exactly who had primary responsibility.”
Waltzing through the gaping holes in the security net, Abdulmutallab was able to step aboard Northwest Airlines Flight 253 without any difficulty. As the plane descended toward Detroit, he returned from the bathroom with a pillow over his stomach and tried to ignite explosives hidden in his underwear. And just as the billions of dollars and tens of thousands of security-cleared personnel of the massive 9/11 apparatus hadn’t prevented Abdulmutallab from getting to this moment, it did nothing now to prevent disaster. Instead, a Dutch video producer, Jasper Schuringa, dove across four airplane seats to tackle the twenty-three-year-old when he saw him trying to light something on fire.
The secretary of Homeland Security, Janet Napolitano, was the first to address the public afterward. She was happy to announce that “once the incident occurred, the system worked.” The next day, however, she admitted the system that had allowed him onto the plane with an explosive had “failed miserably.”
“We didn’t follow up and prioritize the stream of intelligence,” White House counterterrorism adviser John O. Brennan explained later, “because no one intelligence entity, or team, or task force, was assigned responsibility for doing that follow-up investigation.”
Incredible as it was, after all this time, after all these reorganizations, after all the money spent to get things right, no one person was actually responsible for counterterrorism. And no one is responsible today, either.
From Priest & Arkin’s Top Secret America:
More (#2) from Top Secret America:
And, on JSOC:
And:
And:
I wonder if the security-industrial complex bureaucracy is any better in other countries.
Which sense of “better” do you have in mind? :-)
More efficient.
KGB had a certain aura, though I don’t know if its descendants have the same cachet. Israeli security is supposed to be very good.
Stay tuned; The Secret History of MI6 and Defend the Realm are in my audiobook queue. :)
More (#1) from Top Secret America:
And: