Alternatively, I just read about a veep who was told at management training to start by asking about people’s families, and then talk about business matters. As a result, the people who thought she was cold and disliked them switched to thinking she was friendly and caring.
Alternatively, I just read about a veep who was told at management training to start by asking about people’s families, and then talk about business matters. As a result, the people who thought she was cold and disliked them switched to thinking she was friendly and caring.