On Pruning an Overgrown Garden

As a new user, it’s hard to know where to start, and how to contribute to a community. being a Good Samaritan by nationality, I was reading through the guides and posts pertaining to the LessWrong community. One article that stood out to me is the “Well-Kept Gardens Die By Pacifism” post. The rhetoric revolves around the fool, and where the fool goes, (intellectual) communities die. It resonated with me. I manage a community that’s large on paper, but in practice often devoid of content that excites experts. Indeed, now devoid of the content that attracted (and was made by) the experts that grew the community in the first place, long before I joined.

Is our community dead? Even a community overtaken by fools can still be alive, albeit with little recollection of its former self. If a Well-Kept Garden dies by pacifism, the death of such a Garden is more like a return to nature. Overgrown, covered in weeds, and barren in places where nothing can grow. The community is not dead. There is still movement. Yet returning it to its former glory, or better yet, growing something beautiful in its own right; new and fresh for the modern eye, will take significant efforts. Efforts in pruning and espalier. And in bringing in new, fertile soil.

Before taking on this painstaking responsibility as the self-appointed gardener, I think it wise to ask myself what I can learn from the current state of the community. How did we get here, and what can I do to prevent this slow abandonment by our most valued members. And this is where I set out to question the fool.

Because I don’t believe in the fool.

There is no fool

Obviously, online trolling is a real thing. More common than trolling, and likely vastly more deathly owing to its insidious and seemingly tolerable nature (it should not be tolerated) are indolence and deceit. Explicit malice can be counteracted, swiftly and confidently. But incomplete information in question asking and lazy hand-waving in replies is not always so easily spotted. And deceit, deceit prides itself on its stealth. “Perhaps if I add this to the discussion, I’ll be thought of as more than I am”, deceit thinks.

So how can I say there is no fool. If you’re from the community, you’ll know I’ve done more than my fair share of warning, kicking, and banning. Surely, they were fools. And they were, but they were not the fool. They were not the death of the community. They were not those that abused the moderation team’s pacifism. They have been dealt with. And as such they have no impact (anymore) on the community.

Fine then, I hear you say, but that’s not what Eliezer Yudkowsky was talking about. The fool can be anyone who wanders into a community and through their interactions negatively affects the quality of the discussion. Be it greatly or mildly, any ongoing discussion is irrevocably worse off for their contribution. More egregious still, when two fools find each other, and their potential for harm is maximized.

But there is no fool. The quality of a discussion cannot be measured, only felt. And felt, especially so, by the most invested members. The stronger one’s expertise, the easier to notice signs of incompetence. Indeed, in the eyes of the world’s leading experts, aren’t we all fools? But if you’ve made a habit of talking to experts, often you’ll find that they are humble, especially about the domain they are most knowledgeable on. They know, after all, what it was like to learn for themselves. They are eager to talk about their domain for they became an expert out of passion and love.

In the presence of such experts, one inevitably feels like a bull in a china shop. You know that any contribution you may have, would have been better expressed by the experts. But the community thrives on interaction. Without contributing to the conversation, you cannot err, and, as stated by the first words I read on LessWrong, without erring, you cannot grow. So you add your two cents. Make the conversation slightly worse-off for it. And learn from it.

The worst fool, as stated, is one who is just articulate enough that the experts “feel obliged to respond, and correct misapprehensions”. But in many cases, this is indistinguishable from someone who is just coming around, has put in significant effort, but is simply mistaken. And indeed, this nuance is likely why so many “former inhabitants of the garden” feel obliged to respond in the first place.

So if the most damage is done by relatively benign but incompetent (mis)contributions, how can we ever enact an action other than pacifism against the fool? Allowing for no-mistakes, no-fun, on-topic conversation only is not keeping a well-kept garden, it’s keeping a walled garden. The experts in my community weren’t always experts. They weren’t always right either, still aren’t, and butted heads not infrequently. As their expertise was not always “communications and public relations”, sometimes disagreement was more blunt than necessary. But this is precisely what turned a patch of seedlings and saplings into the well-kept garden that I remember. At a glance, we cannot tell a fool from an eventual expert.

If we want to welcome new members, if we want to wield the secateurs rather than the chainsaw, we have to act as if there is no fool. Purely rhetorical, perhaps the idea of the fool is valid. But we cannot diagnose it, or at least not early when spotting it is most effective. And even if we could, drawing a hard line is almost impossible. What is a conversation-derailing joke in one discussion may spark deeper reflection at the satire in another.

Maybe I’m the fool

And yet I am not writing this article because there is not a very real problem. I like to be very tolerant of people’s behavior. As much as I enjoy rare and exotic plants, I admit with some guilt that I am also particular to very simple plots of wildflowers and common herbs. The problem is that some of these are invasive species, or would simply drown out the light and steal the nutrients of other flora if given the chance. The danger is very real. A discussion gets poisoned, established members get fed up and turn silent. Silent members leave, and all that’s left is the weeds. Maybe I’m the fool for tolerating these herbs in (part of) my garden.

This article is here because I struggle with a solution. Pacifism implies having the choice of acting or not. If you’re not the one wielding the banhammer, you can’t tend to the garden. In fact, interacting with the fool will just derail the conversation. In fact, even if there is no fool, and unbeknownst to you it really is just a future expert, current rookie. The conversation can still get derailed. I don’t struggle with pacifism. I struggle with not having the option of pacifism, despite wielding the banhammer.

An as-of-yet unmentioned alternative is to simply prevent the issue altogether. If, in many conversations, the fool cannot be distinguished from, forgive the wordplay, the budding expert, we simply have to change the context of the conversation such that they can be distinguished. Weeds, in the right context, are not weeds, but valuable cooking ingredients or beautiful wildflowers. There is no fool, if we can place it in the right context.

Maybe I’m being idealistic. But I think clearly demarcating what is for what, and strictly adhering to it, goes a long way. What is a garden, after all, if not a set of clearly demarcated and structured patches of flora. With sufficient clarity, an act of wandering into a conversation that is out of your depth is either an obvious act of trolling, or a clumsy but endearing learning moment. Either way, there is no longer a fool. In the words of a wise professor, there is a time and place for everything. If we can keep expert collaborative efforts separate from the aspirant’s learning and stumbling, and both safe from the jester’s wit, I believe each part of the community can bloom to its full potential.

We’re all fools

Infractions will be made, conversations interrupted, and current inhabitants disturbed. Both the LessWrong community and my community have been affected by the recent surge in popularity in AI. We have noticed a flood in low-quality posts, both from honest attempts to learn as well as from lazy efforts of what I can only understand as an innate need to talk about “the next hot thing”. For some of us, it has affected our jobs. For others, just our community or hobby. Regardless, if you want to grow or protect a community in this environment, we’re in the same boat.

Perhaps we’re fools for even attempting this, and it can feel like having a full time job in bailing water from a ship that is going under from this deluge. At the same time, fresh water is a necessity for life, and maybe it’s an opportunity for growth. If we can tend to our garden now, maybe in a few years it will be bigger and brighter than ever.

Let’s inspire confidence in each other and our moderators, not to get rid of the fools, but to be certain about what goes where. Children are fools. Toddlers are worse. All we can do is set out rules that foster growth, and be consequent. That way, every “fool” gets the opportunity to one day be an expert. LessWrong already has many tools implemented for this, such as allowing for self-set moderation guidelines per post. Going forward, I’ll definitely be spending effort not just on “hunting down fools”, but more so on improving guidelines and making more clearly demarcated spaces.

By consistently creating a space within the space that is protected and aimed only at the highest quality, we can encourage collaborative inquiry there, while leaving a spot for our new and still learning members. Nobody has to be a fool forever.

In short

The death of a community happens through tiny infractions that worsen the ongoing dialogue. These infractions can be especially off-putting to members with high quality contributions, ultimately causing them to leave. I argue that there is not one type of person that does this, and lazy/​foolish input usually cannot easily be distinguished from well-intended mistakes or inexperience.

Instead of being on the lookout for fools who would hurt the community, I think (for my community at least) it is more fruitful to spend efforts in demarcating and clarifying the various communal virtual spaces. This allows low-quality content to stand out more in spaces where it does not belong, which enables moderation by making it is easier to draw hard lines. Simultaneously, we can still welcome some level of foolishness in other threads or channels where it is ok to learn.