Somehow these kinds of incident aren’t damaging to reputation… or not in a way which actually feeds down to bottom line. OR they are, but the people responsible are insulated, or have risk-taking incentives or inclinations. OR it’s not widespread and your anecdata aren’t representative.
Reminds me of some stereotypes of soviet times. Bureaucracies divorced from needing to actually get things right. It’s also what you might expect if niches are filled by sufficiently monopolistic or otherwise protected incumbents.
Somehow these kinds of incident aren’t damaging to reputation… or not in a way which actually feeds down to bottom line. OR they are, but the people responsible are insulated, or have risk-taking incentives or inclinations. OR it’s not widespread and your anecdata aren’t representative.
Reminds me of some stereotypes of soviet times. Bureaucracies divorced from needing to actually get things right. It’s also what you might expect if niches are filled by sufficiently monopolistic or otherwise protected incumbents.