Airplanes are strange places. Whatever you have on board when you take off is
the most you’ll have until you land. Want a sandwich? You can only have one
if there’s one on board. There are many things people reliably want, such as
some kind of food, drink, and entertainment. Perhaps headphones, a pillow, or
a blanket. Airlines provide these, either for free or at some fixed cost. But
people’s desires are broad, airlines would like to make more money, and
economically inclined people want to turn everything into auctions and markets.
So…
Imagine you load up your seatback entertainment, and one of the
options is a burrito. But there’s only one. You can put in a bid,
and 1⁄3 of the way into the flight the person who bids the most gets
it. Surely on an airplane of two hundred people there’s at least one
person with an unusually strong desire for a burrito at 30k feet. And
it’s not just burritos: other meals, decent headphones, headphone
splitters, airplane pillows, diapers, charging cables, cozier
blankets, a range of snacks, etc. Anything airlines don’t typically
provide where there’s a high chance that someone might want it.
Part of what makes it hard to provision airplanes is that you’re expected to
have enough for anyone who might want one. Either you overprovision, or you
find yourself apologizing to some people that you’re out; neither are
great. Auctions allow you to stock a small number of additional things, and
sell them to the small number of people who most want them.
Building software and figuring out what to stock seem hard, and not the kind of
thing airlines are good at, so let’s say this part is a startup. They make a
deal with an airline, provide software to run the auction and tell the flight
attendants which things to bring to which seats, and provide the things to
sell. The quick way to get started acquiring things is just to hire employees
who walk around the airport, buying things that the startup has previously seen
sell well, but long term for non-perishable products margins would be a lot
better bringing them in through the same screening system used for airport
vendors. The startup and airline negotiate a ‘budget’ in weight, space, and
total passenger interactions, and they optimize their stocking to make the best
use of the budget. The airline gets some form of payment, which would be
somewhere between a fixed fee (to reduce risk to the airline if the startup
is bad at judging passenger desire) and a percentage (to align incentives).
I think the biggest problem is that while in an important sense this
would be better than the status quo, since worst case you buy nothing
and best case you win an auction and so get something you prefer to
the money, in practice I expect passengers would absolutely hate it.
The benefit generally goes to people with more money, the onboard
monopoly means that the seller captures most of value, it reduces the
incentive for the airline to provide things people want through the
traditional system, and even the auction winners will often find they
overpaid. Still, maybe there’s something here?
Inflight Auctions
Link post
Airplanes are strange places. Whatever you have on board when you take off is the most you’ll have until you land. Want a sandwich? You can only have one if there’s one on board. There are many things people reliably want, such as some kind of food, drink, and entertainment. Perhaps headphones, a pillow, or a blanket. Airlines provide these, either for free or at some fixed cost. But people’s desires are broad, airlines would like to make more money, and economically inclined people want to turn everything into auctions and markets. So…
Imagine you load up your seatback entertainment, and one of the options is a burrito. But there’s only one. You can put in a bid, and 1⁄3 of the way into the flight the person who bids the most gets it. Surely on an airplane of two hundred people there’s at least one person with an unusually strong desire for a burrito at 30k feet. And it’s not just burritos: other meals, decent headphones, headphone splitters, airplane pillows, diapers, charging cables, cozier blankets, a range of snacks, etc. Anything airlines don’t typically provide where there’s a high chance that someone might want it.
Part of what makes it hard to provision airplanes is that you’re expected to have enough for anyone who might want one. Either you overprovision, or you find yourself apologizing to some people that you’re out; neither are great. Auctions allow you to stock a small number of additional things, and sell them to the small number of people who most want them.
Building software and figuring out what to stock seem hard, and not the kind of thing airlines are good at, so let’s say this part is a startup. They make a deal with an airline, provide software to run the auction and tell the flight attendants which things to bring to which seats, and provide the things to sell. The quick way to get started acquiring things is just to hire employees who walk around the airport, buying things that the startup has previously seen sell well, but long term for non-perishable products margins would be a lot better bringing them in through the same screening system used for airport vendors. The startup and airline negotiate a ‘budget’ in weight, space, and total passenger interactions, and they optimize their stocking to make the best use of the budget. The airline gets some form of payment, which would be somewhere between a fixed fee (to reduce risk to the airline if the startup is bad at judging passenger desire) and a percentage (to align incentives).
I think the biggest problem is that while in an important sense this would be better than the status quo, since worst case you buy nothing and best case you win an auction and so get something you prefer to the money, in practice I expect passengers would absolutely hate it. The benefit generally goes to people with more money, the onboard monopoly means that the seller captures most of value, it reduces the incentive for the airline to provide things people want through the traditional system, and even the auction winners will often find they overpaid. Still, maybe there’s something here?
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