Maybe OP’s idea is that people say that Internet access is a really valuable thing they’re very thankful for yadda yadda, but they don’t actually treat it that way, and so the low status of a service like this is right where it should be.
If that’s what Quinn (comment OP) is saying then I think it’s obviously wrong—people really do value the goods and services they access via the internet very highly. This leads me to believe that this is not what Quinn is saying.
What I (post author) am saying is people don’t apply even a tiny fraction of the vibes that come with that high value to their actual ISP (or, analogously, airline, electric company etc).
Why does it matter? ‘Vibes’ are nowhere near as good as satisfying shareholders sufficiently or having enough money in the bank account to be a credible operating business, at least in market economies, certainly I imagine Comcast decision makers would care a lot more about the actual legally binding concerns more than all the good ‘vibes’ in the world.
e.g. If their financials seem shaky one day and they could somehow double their cashflow by sacrificing ‘vibes’, they would gladly welcome all the bad ‘vibes’ you could possibly have, times a million. It literally would be a welcome relief to accept this in exchange for more money.
I think the lesson of social desirability bias is that valuable services having lower status than they “ought” to is the system working as intended.
(Though I’m sympathetic with your view: no reason to be extreme about social desirability bias)
Can you elaborate? I don’t understand your point because it’s too compressed. I feel like I need ~3 more sentences here to get it.
Maybe OP’s idea is that people say that Internet access is a really valuable thing they’re very thankful for yadda yadda, but they don’t actually treat it that way, and so the low status of a service like this is right where it should be.
If that’s what Quinn (comment OP) is saying then I think it’s obviously wrong—people really do value the goods and services they access via the internet very highly. This leads me to believe that this is not what Quinn is saying.
What I (post author) am saying is people don’t apply even a tiny fraction of the vibes that come with that high value to their actual ISP (or, analogously, airline, electric company etc).
Why does it matter? ‘Vibes’ are nowhere near as good as satisfying shareholders sufficiently or having enough money in the bank account to be a credible operating business, at least in market economies, certainly I imagine Comcast decision makers would care a lot more about the actual legally binding concerns more than all the good ‘vibes’ in the world.
e.g. If their financials seem shaky one day and they could somehow double their cashflow by sacrificing ‘vibes’, they would gladly welcome all the bad ‘vibes’ you could possibly have, times a million. It literally would be a welcome relief to accept this in exchange for more money.