Someone needs to tell them about the conservation of expected evidence. There’s no way for them to consistently provide evidence that it won’t hurt when it will.
Well, if they were correct in the assumption that telling a patient “It won’t hurt” when they get a shot or blood draw will relax them long enough to get to the critical phase, then it mostly comes down to how much you resent the lie.
They’re not trying to convince the patient; they’re trying to render them more tractable so that the patient doesn’t panic, flinch (which could cause an injury) or drive themselves to heights of anxiety. The question is how well it works.
Because humans don’t just process the truth-aptness of natural-language statements?
Have you ever had to comfort a crying child, calm an animal, or put a nervous person at ease? What you say is often less important than how you say it, and what you do. Tone of voice, body language, behavioral scripts...these things have a direct influence on cognition and emotion. It may be the channel through which a lot of squicky things operate (what many LWers call “The Dark Arts”), but it’s also a channel for more benign forms of interaction and influence as well.
I worked in a daycare center for a while and kissing the bandage after mending a scraped knee was just something we adults did. It has no medical value, but it’s a comforting gesture—it makes the child feel better. So does talking in a calming voice before you wash it with an antimicrobial wipe, which is going to sting a bit.
Someone needs to tell them about the conservation of expected evidence. There’s no way for them to consistently provide evidence that it won’t hurt when it will.
Well, if they were correct in the assumption that telling a patient “It won’t hurt” when they get a shot or blood draw will relax them long enough to get to the critical phase, then it mostly comes down to how much you resent the lie.
They’re not trying to convince the patient; they’re trying to render them more tractable so that the patient doesn’t panic, flinch (which could cause an injury) or drive themselves to heights of anxiety. The question is how well it works.
Why would it render them more tractable if it doesn’t convince them?
Because humans don’t just process the truth-aptness of natural-language statements?
Have you ever had to comfort a crying child, calm an animal, or put a nervous person at ease? What you say is often less important than how you say it, and what you do. Tone of voice, body language, behavioral scripts...these things have a direct influence on cognition and emotion. It may be the channel through which a lot of squicky things operate (what many LWers call “The Dark Arts”), but it’s also a channel for more benign forms of interaction and influence as well.
I worked in a daycare center for a while and kissing the bandage after mending a scraped knee was just something we adults did. It has no medical value, but it’s a comforting gesture—it makes the child feel better. So does talking in a calming voice before you wash it with an antimicrobial wipe, which is going to sting a bit.