Active listening: specifically, the restating part; when someone expresses something, replying, “So you’re feeling X because of Y.” The act of doing this puts you in their shoes because you’re trying to put their emotions in your words.
Active listening: specifically, the restating part; when someone expresses something, replying, “So you’re feeling X because of Y.” The act of doing this puts you in their shoes because you’re trying to put their emotions in your words.