I’m going to call the type of management where codifying the steps to a workflow is a goal in and of itself the “procedure” orientation. There are managers at my job who are like this; they do not care in any meaningful way about outcomes or even if the procedure is actually achievable, considering the establishment and verification of procedure to be the desired end state. The charitable interpretation of this is that they are looking for legibility (they need to be able to see what is going on) and consistency (everyone needs to do the same thing).
My first impression is that when shifting from a results orientation or a procedure orientation to a process orientation, the overwhelming factor will be how well the translation from results to decisions goes.
As a note, in my experience people of the procedure orientation refer to themselves as process people. We’re going to need a different name in order to keep this from being consistently misunderstood or co-opted by them.
I’m going to call the type of management where codifying the steps to a workflow is a goal in and of itself the “procedure” orientation. There are managers at my job who are like this; they do not care in any meaningful way about outcomes or even if the procedure is actually achievable, considering the establishment and verification of procedure to be the desired end state. The charitable interpretation of this is that they are looking for legibility (they need to be able to see what is going on) and consistency (everyone needs to do the same thing).
My first impression is that when shifting from a results orientation or a procedure orientation to a process orientation, the overwhelming factor will be how well the translation from results to decisions goes.
As a note, in my experience people of the procedure orientation refer to themselves as process people. We’re going to need a different name in order to keep this from being consistently misunderstood or co-opted by them.
I nominate: decision process orientation
Or simpler: decision orientation